🌻 Handcrafted with love in Australia • Layby available on orders $30+ •  🌻 Handcrafted with love in Australia • Layby available on orders $30+ •  🌻 Handcrafted with love in Australia • Layby available on orders $30+ •  🌻 Handcrafted with love in Australia • Layby available on orders $30+ • 
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Terms & Conditions

Please read these terms carefully before using our website or making a purchase.

Last updated: April 2026

1. About Us

TriaBloom Co. is a small, family-run Australian business specialising in handcrafted pens, keychains, and gifts. By using our website (triabloom.org) or purchasing our products, you agree to be bound by these terms and conditions.

2. Products

  • All items are handmade and may have slight variations in colour, pattern, and finish. This is a feature of handcrafted goods, not a defect.
  • Product images are representative. Due to the nature of handcrafted materials, your item may differ slightly from the photos shown.
  • Items marked "Coming Soon" are not yet available for purchase.
  • Stock availability is shown on each product page and is subject to change without notice.

3. Pricing & Payments

  • All prices are listed in Australian Dollars (AUD) and include GST where applicable.
  • We accept payments via PayPal. Additional payment methods (including card payments via Stripe) will be available soon.
  • Manual payment options (bank transfer) may be available for certain transactions. Contact us for details.
  • We reserve the right to change prices at any time. Price changes do not affect orders already placed or active layby agreements.

4. Layby Terms

Our layby system allows you to pay off items over time with no fees or interest.

  • Minimum purchase: Items priced at A$30 or more qualify for layby.
  • Deposit: A 25% deposit is required to start a layby.
  • Payment period:
    • Items A$30 – A$79.99: 4 weeks to pay off
    • Items A$80 and over: 6 weeks to pay off
  • Payment frequency: You choose weekly or fortnightly payments when starting your layby.
  • No fees: There are no interest charges, service fees, or hidden costs.
  • Cancellation: If you wish to cancel a layby, please contact us. Refund of payments already made is at our discretion.
  • Late payments: If payments are not made within the agreed timeframe, we may cancel the layby. We will always try to contact you first.
  • Collection: Once fully paid, your item is available for pickup or delivery (arrangements to be made directly with us).

5. Orders & Delivery

  • Orders are processed once full payment is received (or once a layby is fully paid).
  • Delivery options and costs will be communicated at the time of purchase.
  • Local pickup may be available by arrangement.
  • We are not responsible for delays caused by postal or courier services.

6. Returns & Refunds

  • As all items are handmade, we do not offer refunds for change of mind.
  • If your item arrives damaged or is significantly different from the description, please contact us within 7 days of receiving it.
  • We will work with you to resolve any issues, which may include a replacement or refund at our discretion.
  • Items must be returned in original condition for any refund or exchange to be considered.

7. Accounts

  • You may create an account to manage your laybys and track payments.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • We reserve the right to suspend or terminate accounts that violate these terms.

8. Intellectual Property

All content on this website — including images, text, designs, and logos — is the property of TriaBloom Co. and may not be reproduced without permission.

9. Limitation of Liability

To the extent permitted by Australian Consumer Law, TriaBloom Co. is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Nothing in these terms excludes your rights under the Australian Consumer Law.

10. Changes to These Terms

We may update these terms from time to time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions about these terms, please contact us: