🌻 Handcrafted in Murray Bridge, SA • Ships Australia-wide • Layby on $30+ •  🌻 Handcrafted in Murray Bridge, SA • Ships Australia-wide • Layby on $30+ •  🌻 Handcrafted in Murray Bridge, SA • Ships Australia-wide • Layby on $30+ •  🌻 Handcrafted in Murray Bridge, SA • Ships Australia-wide • Layby on $30+ • 

Terms & Conditions

Please read these terms carefully before using our website or making a purchase.

Last updated: October 2026

1. About Us

TriaBloom Co. is a small, family-run Australian business specialising in handcrafted pens, keychains, and gifts. By using our website (triabloom.org) or purchasing our products, you agree to be bound by these terms and conditions.

2. Products

  • All items are handmade and may have slight variations in colour, pattern, and finish. This is a feature of handcrafted goods, not a defect.
  • Product images are representative. Due to the nature of handcrafted materials, your item may differ slightly from the photos shown.
  • Items marked "Coming Soon" are not yet available for purchase.
  • Stock availability is shown on each product page and is subject to change without notice.

3. Pricing & Payments

  • All prices are listed in Australian Dollars (AUD) and include GST where applicable.
  • We accept card payments via Stripe, which also supports digital wallets such as Apple Pay and Google Pay at checkout.
  • Manual payment options (bank transfer) may be available for certain transactions. Contact us for details.
  • We reserve the right to change prices at any time. Price changes do not affect orders already placed or active layby agreements.

4. Layby

Layby is available on an order of A$30 or more. There is no interest and no extra fee.

  • Deposit: 25% to start. The piece is held for you and is not sold to anyone else.
  • Time to pay: 4 weeks when the total is under A$80, and 6 weeks when it is A$80 or more.
  • How often: You choose weekly or fortnightly payments when you start.
  • Account: You need to be signed in. If you pay the deposit by card, Stripe can save that card and charge the later payments. We never see or store the card number.
  • When it is finished: We send or deliver the order once it is paid in full.
  • If you want to stop: Email us before it has been sent. We refund the payments you have already made.
  • If a payment is missed: We will contact you first. If we cannot sort it out, we cancel the layby and refund what you have paid.

5. Shipping

Shipping is chosen at checkout for card orders.

  • Murray Bridge: Free local delivery when you choose that option and the address is in the Murray Bridge area.
  • Rest of Australia: Australia Post standard or express. The price shown at checkout is the price you pay. Standard postage is free when the order is over the free-shipping amount shown on the site. Express is still charged.
  • We post after the order is paid, or after a layby is paid in full. Australia Post delays are outside our control.
  • Bank-transfer orders are posted after the transfer arrives and we confirm the address with you.

6. Refunds

These are one-off handmade pieces. A colour or small finish difference from the photo is part of that, not a fault.

  • Change of mind: We do not refund because you changed your mind, once the order is paid. The piece was made or set aside for you.
  • Faults and problems: If something arrives damaged, is not what the page described, or has a real fault, contact us with your order reference and a photo. Under the Australian Consumer Law you can ask for a repair, a replacement, or a refund. Because most pieces are unique, a replacement may be a similar piece, or we refund you instead.
  • Email us at triabloom@hotmail.com. Please write soon after the parcel arrives so we can help while it is fresh.
  • A refund for a card payment goes back to that card through Stripe. A layby refund goes back the way you paid.

Nothing on this page takes away rights you have under the Australian Consumer Law.

7. Accounts

  • You may create an account to manage your laybys and track payments.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • We reserve the right to suspend or terminate accounts that violate these terms.

8. Intellectual Property

All content on this website — including images, text, designs, and logos — is the property of TriaBloom Co. and may not be reproduced without permission.

9. Limitation of Liability

To the extent permitted by Australian Consumer Law, TriaBloom Co. is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Nothing in these terms excludes your rights under the Australian Consumer Law.

10. Changes to These Terms

We may update these terms from time to time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions about these terms, please contact us: